Andrews admits to having a lot of equipment, but that's not unusual for a full-service landscape management company. He says the key is to justify every purchase so it doesn't sit around, and to buy the right equipment for the application. "We recently purchased two mowers that reduced our labor cost by 20 percent," he notes. "That was a good purchase. And as we move forward with lean, we will attempt to make even better buying decisions and standardize our equipment, just as we are standardizing our processes."
As Andrews points out, setting standards and becoming more profitable go hand-in-hand. To get the ball rolling, all owners have to do is commit to making their employees more aware of their surroundings and how they go about their business. Then, it's a matter of empowering them to find ways to eliminate waste, now and forever in the future.