Lisa Danes is editor of Green Industry Pros magazine, SnowPRO magazine, The Pro Report and Equipment Dealer Digest eNewsletters, and GreenIndustryPros.com.
Articles by Lisa
Training a Team of Customer Service Experts
by Lisa Danes
October 3, 2012
This Texas dealership has chosen to make a commitment to their staff and...
Divide and Conquer
by Lisa Danes
April 4, 2012
Separating two sides of a diverse business has allowed this dealership...
Toro on Track
by Lisa Danes
April 4, 2012
Experiencing strong spring demand, The Toro Company seems to be on the...
Please and Thank You
by Lisa Danes
March 23, 2012
A polite experience is something we could all use.
Perfect Your Product Offering
by Lisa Danes
February 9, 2012
Remind customers why they choose you over the big box store down the...
New year. New you. Yeah right.
by Lisa Danes
January 16, 2012
Every year people vow to make changes in their lifestyle to become a better...
Committed to Safety
by Lisa Danes
December 2, 2011
In our last issue of Yard & Garden , there was an article on the state...
Avoid Tunnel Vision to Achieve Success
by Lisa Danes
December 2, 2011
Stepping outside the dealership to support the industry and your...
Succeeding in Rental
by Lisa Danes
November 30, 2011
When managed properly, equipment rental can offer dealers an opportunity...
Introduce Customers to Their Diesel Options
by Lisa Danes
November 29, 2011
The benefits of diesel technology and potential cost savings
Sprayer and Spreader Must-Have Features
by Lisa Danes
November 29, 2011
Consumers want high capacity, easy operation
Sales Follow-Up Grows Sales and Relationships
by Lisa Danes
November 29, 2011
Following up after the sale maintains relationships and could mean higher...
Manufacturers Partner for Profit
by Lisa Danes
November 14, 2011
John Deere and Honda partnership could mean a gain in Honda product sales...
Lean Mean Servicing Machines
by Lisa Danes
November 8, 2011
When profit margins are low, service demands and customer support are...
Being Social Not Just in Social Media
by Lisa Danes
October 3, 2011
Dealers should step beyond the popular social media and embrace the...
Brands Are a Big Deal
by Lisa Danes
October 3, 2011
Manufacturers construct their products of many previously built components...
Keeping the Techs on Top
by Lisa Danes
October 3, 2011
With fewer qualified technicians to choose from, dealers and...
Chainsaw Sales See Kick Back
by Lisa Danes
September 2, 2011
Chainsaw sales were down in 2010, but could see strong finish for 2011
100 Years in the Making
by Lisa Danes
September 2, 2011
After a century in the business quality customer service is still what...
Knock on Wood
by Lisa Danes
September 2, 2011
Wood-handling market to see a strong sales year
