Dealer Success Guide

The Dealer Success Guide is a complete business how-to guide for lawn and garden equipment dealers. Brought to you by Yard & Garden magazine and sponsored by STIHL Inc., the Guide covers all key areas of business management: Strategic Planning, Budgeting, Sales, Marketing & Merchandising, Parts Department Operations, Service Department Operations, Human Resources. In addition, Dealer Success Guide offers insight into the latest industry trends, along with new product...
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Introduce Customers to Their Diesel Options

by Lisa Danes

The benefits of diesel technology and potential cost savings

Article • November 29th, 2011
Lean Mean Servicing Machines

by Lisa Danes

When profit margins are low, service demands and customer support are high priorities for these dealer brothers.

Article • November 8th, 2011
Dealer Success Guide - Volume 23

Document

Succeeding at Growth: questions to ask yourself when planning for growth, what to look for in an assistant manager, and more!

Document • September 23rd, 2011
Being Social Not Just in Social Media

by Lisa Danes

Dealers should step beyond the popular social media and embrace the important face-to-face time with members in their local community to build the...

Article • October 3rd, 2011
What to Look For in an Assistant Manager

Norm Spitzig

Finding an assistant manager with the right skills, qualities and experience can help your business to flourish.

Article • October 3rd, 2011
Making Time for Time Management

by Lisa Danes

Effective time management can improve both work and home environments.

Article • October 3rd, 2011
Small Steps, Huge Results

by Lisa Danes

You and your staff can find more satisfaction in the accomplishment of everyday tasks on the way to meeting larger goals.

Article • October 3rd, 2011
7 Questions When Planning Growth

by Gregg Wartgow

Questions to ask yourself when planning for business growth.

Article • October 3rd, 2011
How to Exceed Customer Expectations

by Lisa Danes

Establishing a customer-accountable culture and exceeding customer expectations.

Article • October 3rd, 2011
5 Strategies for Implementing Social Media

by Lisa Danes

Simple rules for effectively implementing social media withing your business with the help of employees.

Article • October 3rd, 2011
Making the Case for a ‘Coordinator’

by Lisa Danes

Finding the right person for a leadership role at your dealership

Article • October 3rd, 2011
Expanding with Products and People

Lisa Danes

Seeing promise in the industry and setting yourself up for a successful dealer expansion.

Article • October 3rd, 2011
10-year Run to No. 1

By Gregg Wartgow

Can STIHL remain dealer-only for another 10 years?

Article • October 3rd, 2011
Building Trust

by Lisa Danes

Building a relationship of trust between managers and employees

Article • October 3rd, 2011
Parts Perfection

by Lisa Danes

Maximizing space in the parts department

Article • October 3rd, 2011

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