Green Industry Pros
March 2010
Green Industry Pros magazine is a national publication that keeps landscape contractors and equipment dealers on top of the latest products, trends and business strategies that will help them grow their companies.
As the number of G.M. dealers looks to grow again, power equipment dealers wonder how many of them are needed.
March 2010 PRO survey shows continued tough business conditions, especially in landscape construction, while lawn maintenance once again is the bright spot.
We ask a few dealers how they see their spring season sales starting out.
Leading dealers are finding methods to create accountability among employees in each department.
A North Carolina outdoor power equipment dealer has lasted through two recessions and two fires, coming out of it with a plan for staying power.
Teaching and using proper phone etiquette is an essential part of customer service.
E-communications can cut through a mountain of media clutter, leading to 10 times the response of direct mail marketing.
Bob Clements offers business tips for how to maintain your customer service edge when the heat is on.
Become an accountability leader and inspire your team to exceed its goals and help grow your business.
Creating and implementing an employee handbook can help you better manage your business and get more out of employee performance.
Business management systems offer dealers the opportunity to use technology to manage their service department.
Getting your late-paying customers to pay on time can protect you and your business.
One Michigan dealer has found success with direct mail flyers, a cost-effective and powerful way to bring customers to his dealership.
Clear financial policies are an integral part of customer service, especially when presented by a warm, empathetic and knowledgeable staff.
The who, what, when, where and why of hosting a successful and profitable dealer open house.
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