Dealers with websites can now offer customers a link to their business software with c-Systems Software's enhanced Customer Connect feature. Customer Connect allows customers to securely log onto a dealer's business system and review account information or check the status of repair orders and backorders. They can easily review outstanding balances, sales orders and repair histories. With customers accessing information themselves, dealers spend less time answering phone calls. Customer Connect enhances efficiency for business operations, reduces operational costs and delivers more value to customers.
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