Bob Clements

Bob Clements arms folded

Bob Clements is the president of Bob Clements International, a consulting firm that specializes in the development of high-performance dealerships. 

From the Author - Page 3
Marketing
Better Business Benchmarking
Industry expert Bob Clements shares important numbers to measure your success against and how to do so successfully.
Mowing & Maintenance
How to Sell the Dealer Experience
In a market saturated with countless power equipment brands, it's up to you to create your own brand—and sell the buying experience that goes along with it.
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Mowing & Maintenance
Bob's Business Tips - Sales Negotiation
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Tips and tricks to help close more sales without giving up margin.
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Mowing & Maintenance
Packaged Pricing Gets the Sale
Maintain margins and remain price competitive with package pricing.
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Mowing & Maintenance
Keep Techs Turning Wrenches
Measure productivity in the shop to improve processes and increase profitability.
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Mowing & Maintenance
Time to See How Your Business Measures Up
Take stock of your business and make the changes necessary to get your dealership fit and healthy as you move into 2012.
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Mowing & Maintenance
Bob Clements: Up-Selling Your Way to Bigger Sales
By focusing on opportunities to up-sell in wholegoods, parts and service, dealers can drive up additional profits while tying themselves closer to customers.
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Mowing & Maintenance
How To Use Money to Drive Technician Performance
An analysis of four common comp plans
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Mowing & Maintenance
How To Use Customer Service Surveys
Bob Clements shares how dealers can use surveys to improve customer service.
Mowing & Maintenance
Employee Handbook How-To
Creating and implementing an employee handbook can help you better manage your business and get more out of employee performance.
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