Fleetio added a new Vendor Portal for shops that participate in its Maintenance Shop Network.
The Vendor Portal enables providers to more easily manage their marketplace presence, gain real-time access to customer transaction history, optimize operations, deliver high-quality service and grow their network within Fleetio’s customer base of more than one million vehicles.
“Maintenance shops are the backbone of fleet operations, but managing payments, tracking performance and handling customer interactions can be overwhelming,” said Miles Rand, director, product management, marketplace at Fleetio. “Without the right tools, these challenges can slow operations and impact profitability. Fleetio’s new Vendor Portal eliminates the guesswork so shops can focus on growing their businesses, delivering quality service and ensuring fleet vehicles are well-maintained and road-ready.”
Offering a centralized platform for transaction management, customer insights and administrative support, the Vendor Portal enhances a shop’s ability to improve shop performance and simplifies the reconciliation of financial transactions. Through this platform, shops can
- View transaction history, repair order status and payout details in one centralized place
- Track key performance indicators related to maintenance activity, customer accounts and service trends
- Easily reconcile month-end with reports and clear earnings breakdowns
- Quickly find answers to common vendor-specific questions with dedicated self-service Help Center resources
Fleetio’s new Vendor Portal represents the company’s commitment to supporting fleets and maintenance providers with the tools they need to deliver high-quality service, minimize downtime and extend the life of valuable fleet assets.
