How to Use Customer Service Surveys

Bob Clements from Bob Clements Consulting explains how equipment dealers can use a variety of methods to gather vital customer feedback.

Apr 8, 2010

In this edition of "Bob's Business Tips," business trainer Bob Clements from Bob Clements Consulting explains how equipment dealers can use a variety of methods to gather vital customer feedback.

MEET THE WORLD'S BEST MOWER

MEET THE WORLD'S BEST MOWER

November 1, 2025

Gravely Ovis X Adg05002 Edit

Gravely Launches OVIS-X Remote-Controlled Brush Mower

October 30, 2025

MEET THE WORLD'S BEST MOWER

MEET THE WORLD'S BEST MOWER

November 1, 2025

Equip Exposition 2025: News & Announcements from the Floor

October 29, 2025

John Deere Launches 2 All-Electric Gator GX Utility Vehicles

A quiet, electric ride for pros.

Gx Gator 2

Sponsored Content

MEET THE WORLD'S BEST MOWER

Greenworks Commercial

No belts. No engine lag. Just relentless power. It's lighter than diesel and slashes maintenance costs. This isn't the future. This is the takeover.

MEET THE WORLD'S BEST MOWER

Gravely Launches OVIS-X Remote-Controlled Brush Mower

The remote-controlled mower now offers an improved operator interface, greater convenience, and more control in environments where most mowers can’t cut.

Gravely Ovis X Adg05002 Edit

Safety Tips for Fall Lawn Equipment

Outdoor Power Equipment Institute (OPEI)

You're already knee-deep of leaves, aerating lawns, power washing surfaces, and getting ready for snow season, but safety will forever remain priority number one.

Depositphotos 542827276 Xl

Equip Exposition 2025: News & Announcements from the Floor

Outdoor Power Equipment Institute (OPEI)

We can only share so much from Equip Exposition 2025. Some of the news you may have missed during the show.

Snow-Clearing Equipment

Ariens Enhances Its Engine for Key Snow Removal Products

Ariens introduced several key engine enhancements to it's Snow-Thro and HYDRO POWER BRUSH models.

Ariens Deluxe My25 Dsc03554 Enhanced Nr

Altoz Launches XC SSi Series & XP 610 SSi Zero-Turn Mowers

SSi models feature ride quality and high-visibility color for safety.

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John Deere Launches 3 Large Diesel ZTrak Zero-Turn Mowers

The expansion of the John Deere commercial mowing portfolio spanned beyond an internal effort, pulling in real customer feedback and thinking to deliver optimal industry solutions.

Jd Diesel Zero Turn 7

Hydro-Gear Launches Smartec Hybrid ZT Commercial System

Combining the power and reliability of electric with the proven solution of a gas machine.

Design & Installation

Bobcat Launches the L35 Small Articulated Loader

Announced during Equip Exposition, the Bobcat L35 small articulated loader delivers impressive operating capacity and lift height.

Bobcat L35 Small Articulated Loader Snowblower 5d7738 02292024 Dealer Portal Jpg

Sunseeker Launches the S4 LiDAR-Equipped Robotic Mower

With upgrades and more, the Sunseeker S4 made it's introduction at Equip Exposition 2025.

Li Dar

KIOTI Expands CS30 Series & ZX Series

KITOI launched its latest machines during Equip Exposition 2025.

KIOTI's new zero-turn mower series.

Seppi Launches R20 Pick-up CL Mulcher Attachment

Use your skid steer or compact loader to mulch branches, cuttings, harvest residues, etc. in a single pass.

Miniforst Cl Pick Up 2

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