Simpro Group Launches RAIN, New Features For Lightning Platform

Simpro Group's RAIN is one of the first major waves of new features and AI-infused enhancements built on Simpro's Lightning platform.

When Lightning launched, it put the company's unified AI brain "Cooper" at the center of the field service management platforms, allowing the company to build innovations for its customers faster than ever before. RAIN is the first proof that the pledge is being kept.

With Cooper AI driving AroFlo, BigChange and Simpro, Simpro Group now ships new features and enhancements at roughly 10X the speed of traditional development cycles. RAIN puts that capability on full display: dozens of killer new features, over 100 AI-infused enhancements and hundreds of customer-requested improvements, falling across all three platforms the trades already run their businesses on.

RAIN spans all three platforms. A few of the marquee new features rolling out over the coming months:

• Intelligent AI Scheduler (Simpro): Cooper weighs location, skills, certifications and real-time availability to cut drive time and put the right tech on the right job. Real-time schedule re-optimization comes to AroFlo and BigChange too – when a job cancels or an urgent call lands, the board re-optimizes itself.
• Native Sales Pipeline & CRM (Simpro and BigChange): Track every lead, manage contacts and convert opportunities straight into jobs without leaving the platform. Sales and operations, finally in one place.
• AI-Validated Photo Capture (BigChange): AI reviews each photo to confirm the right evidence was captured the first time – no follow-up visits, no disputes.
• Smart Safety Forms (AroFlo): Snap a photo of the workspace and AI identifies the on-site hazards and writes them into the form, so the right checks happen before work begins.
• Field Inventory Control (Simpro): Full stock control from any job site by phone: check materials, transfer stock between vehicles and run stock-takes without an office trip.

Every feature and enhancement in RAIN was built inside Cooper and stays connected to it so the AI keeps learning from real-world use and keeps getting better. And because they run natively on Lightning, they're included at no additional cost for customers already on the platform.

This is just the beginning.  RAIN proves the first of Lightning's three commitments — that an AI brain makes the core platforms better, faster. The same accelerated engine now drives the next two:

• A workforce you couldn't hire. The development speed RAIN demonstrates is the same speed that brings Lightning's AI agents to market. Digital workers that take on the roles most field service businesses could never afford to staff.
• A partner for the business. As Cooper expands beyond answering questions into taking action, JustAsk grows from a way to interrogate your data into an AI partner that helps run the business itself.