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Type: Podcast

How To Grow Sales By Selling Solutions

Memphis contractor Michael Hatcher from Hatcher & Associates discusses how his solutions-based selling model is helping his company grow residential design/build sales.

December 17, 2010

Mowing & Maintenance

WORKING SMARTER: Get Everyone Focused on the Goal

Patti Welsh and Laura Esker of North Branch Nursery, along with Jim Paluch of JP Horizons, discuss how the Working Smarter Training Challenge has helped North Branch stimulate a game-changing mindset shift among its 50-plus employees.

August 18, 2010

Mowing & Maintenance

WORKING SMARTER: Creating Total Team Unity

Angie Torres of Senske Lawn & Tree Care and Jim Paluch of JP Horizons discuss how the Working Smarter Training Challenge has helped Senske create a culture of accountability.

August 6, 2010

Engines, Parts & Shop Equipment

15 Minutes to Better Parts Organization

Bob Clements of Bob Clements International walks dealers through a step-by-step process to improve parts storage and organization, reduce transaction time, increase sales and lessen dead stock.

July 26, 2010

Mowing & Maintenance

Working Smarter: Saving $150,000 in Downtime

Two northeast contractors share what they've learned just a couple of months into the Working Smarter Training Challenge.

July 8, 2010

Mowing & Maintenance

Creating Service Department Menu Pricing

Bob Clements from Bob Clements Consulting teaches equipment dealers how to create menu pricing in the service department, which is good not only for your customers, but also your bottom line.

June 18, 2010

Mowing & Maintenance

Insider Tips From Top Landscape Companies

Todd Stout of Perfection Landscaping credits in-person events for helping turn his company into a great place to work that attracts top talent.

May 28, 2010

Mowing & Maintenance

How to Ensure Your New Salesman Succeeds

Bob Clements from Bob Clements Consulting tells equipment dealers what to look for in a new salesman, how to determine if it's the right time to hire a new salesman, and how to ensure that the new salesman can succeed in his or her new role.

May 21, 2010

Mowing & Maintenance

Make Your Employees Lovable

Jim Paluch of JP Horizons helps landscape contractors get their clients to fall in love with them by helping them make their employees the most lovable in the industry.

May 7, 2010

Mowing & Maintenance

Make Your Dealership An Awesome Place To Work

Owners Pete and Kelly Yunker from Power Equipment Systems describe how they earned recognition as one of Oregon's best places to work for the third straight year.

April 8, 2010

Mowing & Maintenance

How to Use Customer Service Surveys

Bob Clements from Bob Clements Consulting explains how equipment dealers can use a variety of methods to gather vital customer feedback.

April 8, 2010

Mowing & Maintenance

Dealing With Irate Customers

Bob Clements from Bob Clements Consulting gives dealers advice on how to diffuse volatile situations with unhappy customers.

March 16, 2010

Mowing & Maintenance

How to Truly Out-Service Your Competitors

Bob Clements Consulting talks about what dealers need to be doing in order to maintain their customer service edge once things heat up this spring.

February 22, 2010

Mowing & Maintenance

The Trick to Solving Any Business Problem

Jim Paluch, a longtime consultant to the Green Industry, describes how asking a handful of critical questions about your business can help you clear just about any hurdle.

January 5, 2010

Mowing & Maintenance

Plan Your Financial Future in 8 Hours

Super Lawn Technologies

Landon Wise, a young Florida contractor, sat down with consultant Tony Bass, to talk budgeting in the landscape space.

January 5, 2010

Mowing & Maintenance

Improve Your Sales Process

Super Lawn Technologies

Tony Bass from Super Lawn Tecnologies talks about how taking a LEAN approach to your sales process can help you identify those unique and special things about your company that really matter to prospective customers.

September 15, 2009

Mowing & Maintenance

Build Your Superstar Workforce - Right Now!

Super Lawn Technologies

Tony Bass from Super Lawn Technologies talks about how to properly screen job applicants so you can build the superstar workforce that will carry your company toward a better tomorrow.

August 4, 2009

Mowing & Maintenance

Better Job Descriptions, Better Performance

Super Lawn Technologies

Tony Bass from Super Lawn Technologies talks about how writing clearer, more effective job descriptions will help you get more performance out of your employees.

July 7, 2009

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