The McGloughlin family lives in a historic farm house in Madison County, Ohio. They love their home, but needed to cut some of the older trees on their property.
Instead of checking out a company, they hired a landscaping company that happened to be in their neighborhood.
Quality Care Tree Service cut and trimmed the trees, and the McGloughlins paid them $1,800. But a few days later, Jim and Jill McGloughlin were clearing the debris from the tree work and discovered that a large falling tree trunk crushed the cover to their septic tank.
The family was concerned, with a broken lid, there could be a freezing problem and water and sewage could back up into their home.
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